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Because We Care

At, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

  • Items must be returned within 28 days of receipt.

  • Items must be unworn and unwashed.

  • Beauty accessories and pierced jewellery cannot be returned for health and hygiene reasons. Underwear and swimwear can only be returns if the hygiene seal has not been removed.

  • Shoes must be tried on indoors.

  • Items must have all tags attached.

  • Beauty products and accessories cannot be returned.

Please contact us via any method before you return an item!